Services / Engagement & community building

Tick-box consultation doesn’t just waste time. It damages trust.

And once that’s gone, it’s hard to win back.

Real engagement shifts things and people can tell the difference. Community-building enables people to show up differently, to speak more openly, and stay involved, because they’ve had a hand in shaping what happens next.

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Engagement & community building

Bring people along. And keep them involved.

We go to where people already are, building collaborations with trusted groups, networks and communities.

We translate the abstract, the complex and the overwhelming into everyday questions that connect with different audiences.

Our approach is always to enable skeptics to become advocates, because they feel part of something bigger with a clear direction.

We believe in ‘show don’t tell’. So your stakeholders can see for themselves what changed because they took part, and how their contribution made a difference.

“Always Possible have been great at co-designing a project with the local authority and a whole range of partners, with many different moving parts. They’ve been great at listening to the needs of different stakeholders, providing ideas and delivering actions.

Always Possible respond to challenges very quickly. I don’t think we would have overcome some of the challenges without having them involved.”

Zenith McIntyre-Allen

Senior Analyst, Essex County Council

What we do and how we do it

Click any one of our service areas below to see what it involves.

Not sure which? Book a call  →

Engagement planningPlan for ideas, not just feedback. Click to learn more

Decide who to involve, how and when. Link every activity to a decision, so people’s views lead somewhere.

Typically includes

Audience mapping

Engagement plans

Decision rationales

Feedback loops

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Stakeholder mappingKnow who to engage, how and when.Click to learn more

Find the people, groups and networks that get to the heart of your conversation. See who’s trusted, who has reach and who’s missing.

Typically includes

Network analysis

Reference groups

Sensitivity testing

Systems research

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Targeted outreachMeet people where they are.Click to learn more

Meet people in the places they already use, physically and online. Be clear on what you’re offering and what you’re asking for.

Typically includes

Partner outreach

Peer engagement

Pop-up dialogue

Accessible formats

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FacilitationBuild safe spaces for support, challenge, feedback and decision-making.Click to learn more

Run sessions where people feel safe to speak and ideas move forward. Leave with clear actions and accountability.

Typically includes

Workshops

Co-design

Mentoring

Participation

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DeliberationWork through complexity and uncertain choices together.Click to learn more

Give people balanced evidence and time to weigh up trade-offs. Ask who benefits, who loses and who pays, so the decisions made are ones that will stand up when things get tough.

Typically includes

Citizen panels

Action learning

Task and finish

Co-production

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Public participationTurn confusing propositions into shared missions.Click to learn more

Bring cross-sector and cross-place representatives together around future planning. Build energy and buy-in that lasts beyond the moment.

Typically includes

Events

Podcasts

Debates

Bulletins

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Digital participationExpand critical conversations beyond four walls.Click to learn more

Reach people who can’t always make it to the room, building constructive, safe and civil online dialogue. Keep the discussion going in liminal spaces.

Typically includes

Online communities

Social media

Digital forums

Collaborative media

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Community supportKeep people involved beyond cycle of convenience.Click to learn more

Help groups and networks keep going once projects end. Mentoring, tools and moderation turn early interest into lasting contribution.

Typically includes

Buddying

Peer networks

Toolkits

Resources

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Engagement  //  LOCAL GOVERNMENT  //  Sussex

CASE STUDY: Sussex And The City

Sussex is going through a once-in-a-generation change in how it’s governed. Businesses, charities and residents told us they felt overwhelmed by the noise. So in 2025 Always Possible launched Sussex And The City, an independent, non-political project to make devolution understandable and give more people a say.

Since May 2025 we’ve released over 65 podcast episodes, over 150 weekly summaries of what’s changing and published special think pieces – from MPs and council leaders to founders, students, charities and residents.

The insights are shared with 1000s of people each week, helping communities to shape policy, and empowering grassroots businesses and charities to identify what effective devolution could look like for them.

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Projects

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What happens when you get in touch

01

A free 45-minute call

With our CEO, not a salesperson. You leave with a view on your problem whether you hire us or not.

02

Scoping

Our proposals are in plain English, setting out the question, the method, the cost, the timescale, and the expected outcome. If we are the wrong people, we say so.

03

Matching expertise

You will meet the specialists who will do the work — expertise tailored around your brief, not an org chart.

04

Empowering

We will always end delivery with findings you can use, and the means to keep measuring long after we have gone.

We are trusted by organisations shaping places, policy and the new economy

Book a free discovery call with our CEO

Recent ideas, insight, perspective and action

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